FAQs – EStars

1. CAN ANYONE ENTER THE TOURNAMENT?

Yes. EStars is all about providing opportunities for players at all levels however all players MUST be over the age of 12.

2. IS IT SOLO OR TEAM PLAY?

To compete in EStars featuring Fortnite, you will be entering to play solo.

3. HOW MANY GAMES WILL BE PLAYED?

There will be at least two solo games played during each one hour time slot played in private mode provided by Epic Games. However you will be able to enjoy the experience for the full morning, afternoon or evening session (depending on what session you are playing in). One ticket entitles you to play at least two games, roam around our real-life Fortnite battleground,  experience the latest gaming technology, take part in dance contests, meet your favourite characters and more! Read below for further information.

4. WHAT DEVICES WILL THE GAME BE PLAYED ON?

Only Xbox and Playstation consoles will be available on the day. When purchasing your ticket, you will be required to select which console you wish to play on as this will determine which area you will be seated at during your game.

5. CAN I BRING MY OWN PERIPHERALS?

No, we supply everything including standard Xbox and Playstation controllers. You will not be allowed to use your own peripherals (keyboard, mouse, scuff controllers etc.). Please do not bring them as we cannot be responsible for them or any other personal items while you are playing.

6. HOW DO YOU REACH THE FINAL?

The top nine players from each venue will be chosen based on leader board statistics and invited to attend the final in Stamford Bridge, London on 31st March.

7. HOW DOES THE POINTS SYSTEM WORK?

The leaderboard system is detailed here Please note that not matter how many games you play we will always consider your highest score, not a combined score. We will also be choosing 10 wildcard players across all venues to take part in the final – this decision will be at our discretion.

8. WHAT PRIZES CAN BE WON THROUGHOUT THE TOURNAMENT?

The winner of the final game in Stamford Bridge will receive a cash prize of £25,000! Additionally, 600 on the spot cash prizes will be awarded to players throughout the tournament for everything from dancing like your favourite Fortnite characters to just being awesome at the game.

The winner of each game at each venue will receive £25 but it’s all about making it on to the leader board at your chosen venue! The overall winner at each venue will walk away with £250, 2nd place receives £100 and 3rd place receives £50.

If you place in the “Top 9” at your chosen venue you’ll also win a spot in the final battle in Stamford Bridge, London on 31st March to compete for the ultimate prize – £25,000!! 2nd prize gets £2500 and 3rd gets £1000.

9. DO I NEED TO BRING MY TICKET WITH ME?

Yes, you will need to print your tickets at home and bring them with you along with ID. You may also present your ticket on your mobile device.

10. WILL MY NAME APPEAR ON THE TICKET?

Yes, your name will appear on the ticket. This allows us to register you when you produce your identification which confirms that you are the permitted age to play. It also allows us to identify how well you are playing and determine the winners!

11. DO I NEED TO BRING ID WITH ME?

Yes, everyone attending the event will need ID. Additionally, anyone aged between 12-15 years old (ALL U16s) will need to be accompanied by a parent or guardian who can confirm attendees are over 12. Parents/guardians will need to sign a consent form confirming the age of participants aged between 12-15 years old (ALL U16s).

12. DOES MY PARENT/GUARDIAN NEED TO BUY A TICKET?

Each player aged between 12-15 years old (ALL U16s) will be entitled to bring one parent/guardian free of charge. While parents/guardians will be allowed to attend for free, they will not be permitted to play the game unless they have purchased a ticket.

13. CAN SPECTATORS (E.G. FRIENDS OR PARTNERS) ATTEND?

No, the tournament is strictly pay-to-play. You can only attend the event if you have purchased a ticket and intend to play the game. However, players aged between 12-15 years old (ALL U16s) and players that require assistance will be able to bring a parent/guardian free of charge.

14. WHAT HAPPENS WHEN I BUY A TICKET?

When purchasing a ticket you will have the option of competing in a morning, afternoon or evening session. Each session contains three, one hour long time slots:

Morning Session – 9:00 am, 10:00 am, 11:00am and 12:00 pm
Afternoon Session – 2:00 pm, 3:00 pm and 4:00 pm
Evening Session – 6:00 pm, 7:00 pm and 8:00 pm

There are at least two game per time slot and each £25 ticket entitles you to to play these two games. You can buy multiple tickets and play multiple times (see further down).

15. CAN I BUY MULTIPLE TICKETS?

Yes, you can play as many times as you want however please note that because tickets are automatically allocated dependent on time slot availability that you may end up being allocated two tickets for the same time slot. We recommend that if you want to buy multiple tickets that you purchase them for separate sessions (e.g. Morning and Afternoon) to avoid receiving the same time slot. You can only play one game at a time.

16. IF I BUY MULTIPLE TICKETS/PLAY MULTIPLE TIMES, WILL THIS INCREASE MY CHANCES OF WINNING?

If you play multiple games at this tournament, we will only take your highest score into consideration and NOT a combined score.

17. CAN YOU PICK A TIME SLOT?

Yes, you will be able to choose your time slot based on what is available.

18. WHAT HAPPENS WHEN I ARRIVE AT THE VENUE?

When you arrive at the venue, signs and stewards will be there to guide you to the entrance. When you enter the stadium, you will be checked in by the EStars team. We will check your ticket and your identification in preparation for your game. Before your game starts (and afterwards if you wish) you will be in the EStars area. This is a holding area where we will have events happening (such as dance offs).You will then be called for your game and enter via the Battle Bus into the playing area.

19. HOW LONG BEFORE MY TIME SLOT DO I NEED TO ARRIVE?

You will need to arrive at least 1 hour before your allocated time slot. You will be granted access to the playing area 15mins before your game starts.

20. WHAT HAPPENS IF I ARRIVE BEFORE THIS?

If you arrive more than an hour before your time slot feel free to enter and take a look around our awesome battleground complete with characters, contests and cash prizes! However, please be aware that your ticket will only give you access to the playing area for your time slot. This is to ensure there is no overcrowding.

21. HOW LONG CAN I STAY FOR?

Once your game/time slot ends you will then only be able to stay until the end of a morning, afternoon or evening session. For example, if you purchase a morning session and you are allocated a 9am time slot, you can stay until the end of the morning session.

22. WILL THERE BE OTHER ENTERTAINMENT THERE?

Yes. The fun doesn’t end once the battle is finished! Be sure to take a look around the battleground to engage in Fortnite dance contests and meet VIP guests – follow us on social media for further announcements.

23. IS THE TOURNAMENT LOCATION ACCESSIBLE TO ALL PLAYERS?

Our playing area is fully accessible and wheelchair friendly. Players with additional needs are entitled to bring one carer/assistant for free. Please note that carers/assistants will not be permitted to play unless they have purchased a ticket.

24. WILL THERE BE PHOTOGRAPHERS/VIDEOGRAPHERS ON THE DAY?

Yes, EStars will will be photographing/videoing during events for strictly publicity and promotional purposes. For further details please read our privacy policy. 

25. WHAT TYPE OF LIGHTING WILL BE PRESENT ON THE DAY?

Yes, there will be coloured LED lighting and a small amount of strobe lighting present within the production set.

26. How do i access my tickets?

Your tickets will not be attached to your email confirmation. Please follow these steps:

  1. Log in to your account:
  2. Go to your account name at the top of the page and ‘My Tickets’ and click ‘Ticket Details’ on the correct event
  3. You will now see a drop down box. Please select ‘Print @ home’ and then ‘Continue’
  4. A ‘Print @ Home’ button will now appear on the right of each ticket within your event
  5. Once you click this your ticket will appear as a PDF ready to print

27. What happens if i don’t receive my email confirmation?

If your email confirmation does not come through it may be in your junk or trash folder. If you’re still experiencing difficulties please email: service@stubhub.co.uk

Full terms and conditions available here. If you have any further queries please contact us at info@estars.pro